UTTAMALAB Privacy Statement
Introduction
UTTAMALAB Inc. and its affiliated companies (“UTTAMALAB”) process personal data daily. UTTAMALAB adheres to applicable privacy laws and regulations, respects your privacy, and handles your information in strict confidence. This Privacy Statement explains what personal data UTTAMALAB collects and why.
UTTAMALAB is the data controller for the processing and storage of personal data. “UTTAMALAB” refers to UTTAMALAB Inc. as well as UTTAMALAB BV. Personal data from customers and vendors are processed by UTTAMALAB Inc. If you have questions about this Privacy Statement, please contact our Legal Department at legal@uttamalab.com.
Personal Data We Collect
Below is a summary of the categories of Personal Data we collect, sources, and purposes. We do not sell personal data to third parties.
| Category | Personal Data Collected | Source |
|---|---|---|
| A. Personal Identifiers | Name, Username, Shipping & Billing Address, IP Address, Email Address | You |
| B. Customer Records | Name, Address, Phone, Profile Picture, Bank Account & Tax ID | You |
| D. Commercial Information | Purchase history, products considered, products offered for sale | You; Third‑party analytics tools |
| F. Network Activity | Browsing & search history, click history, messages between UTTAMALAB users | You; Third‑party analytics tools |
| G. Geolocation Data | Physical location | Third‑party analytics tools |
| I. Professional Info | Professional experience | You |
| K. Inferences | Profile preferences, interests, expertise | You |
How We Use Your Data
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Order Processing & Delivery
To fulfill your purchase, we use your name, email, address, payment details, and phone number. We share necessary data with shipping carriers. -
Customer Service
To provide support and updates, we use your contact information and order details. -
Account & Profile
When you register, we collect name, email, avatar, and any optional profile details you provide. You can update or delete these at any time. -
Blog & Community
If you post on our blog, we ask for your name (unless you choose to post anonymously). -
Social Media
If you interact via social logins or likes, we collect the associated data. -
Financial Data
Collected only as needed via our payment processor to complete transactions and prevent fraud.
Disclosures & Sharing
We may share your data:
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With Service Providers (e.g., fulfillment, payments, analytics) under confidentiality agreements.
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For Legal Compliance if required by law enforcement or legal process.
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In the Event of Sale or Merger your data may transfer as a business asset.
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With Your Permission for specified purposes.
International Transfers
We ship worldwide from China and may transfer your data within our global group under EU‑approved Standard Contractual Clauses to maintain an adequate level of protection.
Cookies & Tracking
We use:
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Functional Cookies (necessary for site operation).
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Analytics Cookies (to improve site performance).
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Tracking & Advertising Cookies (to personalize content and measure ad effectiveness).
You can manage cookie preferences via the cookie banner or your browser settings.
Your Rights
Under applicable law, you have the right to:
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Access your personal data
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Correct or update inaccurate data
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Delete data no longer needed or if processing lacks legal basis
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Limit processing in certain cases
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Data Portability request a digital copy or transfer to another provider
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Object to certain processing (e.g., direct marketing)
To exercise these rights, submit a request to info@uttamalab.com with sufficient detail and proof of identity. We will respond within 30 days (or 45 days if extended).
Data Security & Retention
We employ physical, technical, and administrative safeguards—including SSL encryption, access controls, and secure servers—to protect your data. We retain personal data only as long as necessary for the purposes described or as required by law.
Children & Minors
Users aged 13–16 may use our services under parental consent. We process their data under the same categories as other users.
Employees & Applicants
We process employee data under statutory employment bases. Applicant data is retained no longer than four weeks post‑selection, unless you consent to extended storage.
Changes to This Statement
We may update this Privacy Statement to reflect changes in law or practices. We will post the revised date at the top and notify users as appropriate.
Questions or Complaints?
If you have questions or wish to file a complaint, please contact us at info@uttamalab.com.